Policy Notification:
Thank you for choosing us as your massage and bodywork provider. In order to provide the best service possible to our clients, we have implemented the following policies:
Cancellation & No Show Policy
We require at least 24 hours notice to cancel an appointment. Clients who cancel an appointment with less than 24 hours notice will be billed 50% of the price of the scheduled service. Clients who do not show up for a scheduled appointment at they home or notify us in advance will be billed for the full price of the scheduled service. Please note that the massage therapist work really hard on they schedules. We understand that emergencies and illnesses can arise, therefore last minute cancellations due to things such as verifiable emergencies, illnesses or inclement weather will generally not result in any missed session charges, however this is to be determined at the practitioner's discretion.
Late Arrival Policy
All scheduled appointments will end at the scheduled ending time in order for us to stay on schedule. Clients who arrive late to their scheduled appointment will be charged for the full session and will not receive a time extension. For the appointments, massage therapist arrive 15 minutes prior to your scheduled appointment time to allow time to complete the Client Intake Form. For all other appointments, The therapist arrive 15 minutes before your scheduled appointment time to allow time to undress , setup the massage table and get on the table to enjoy a relaxed and unhurried experience.
Massage Termination
Only professional massage and bodywork services for relaxation or therapeutic purposes are offered at this massage practice. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required.
Draping Policy
Clients will be appropriately draped with a sheet and/or towel at all times during their massage. The client have to wear the minimal covering , such as a short or bra with underwear. We do not provide massage uncovered private parts such as being naked. Only areas of the body that are currently being treated will be exposed. The breast and genital areas will always remain draped and are never massaged.
Thank you for your understanding.